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Merchant Center suspension

Build the case for your next review.

GMC Desk is a proposed service for Shopify merchants and small agencies: owner-approved storefront and feed fixes, an issue ledger, and a Merchant Center review packet.

Google decides reinstatement. Proposed cleanup: $499.
No payment is collected on this page.

GMC Desk / sample case file

Illustrative sample / 01

Start with the notice.

An illustrative starting point for a Merchant Center case file.

Account notice
Suspension requiring a review of storefront and feed details.
First action
Record the notice and the issues to investigate.
Approval boundary
No changes without the store owner’s approval.
Illustrative sample. Not a customer account or a submitted appeal.

Illustrative case file

  1. 01

    Notice

    Merchant Center suspension notice.

  2. 02

    Issues

    Storefront and feed issue ledger.

  3. 03

    Owner-approved fixes

    Changes wait for owner approval.

  4. 04

    Packet

    Evidence prepared for Google's review.

Illustrative only. GMC Desk is a proposed service: document the notice, list storefront and feed issues, make owner-approved fixes, and prepare the review packet. Google decides the outcome.

Illustrative scenarios

The work behind
a clearer case.

These examples show the case-file work we plan to offer. They are illustrative scenarios, not customer reviews.

Illustrative scenario / 01

A suspension notice does not explain which storefront details need attention.

Issue ledger

Sample work product

Illustrative scenario / 02

An appeal says the issue was fixed, but does not show what changed.

Review packet

Sample work product

Illustrative scenario / 03

The feed price and the product page disagree.

Feed correction record

Sample work product

Illustrative scenario / 04

Storefront changes need the owner’s approval before work begins.

Owner-approved fix record

Sample work product

Illustrative scenario / 05

Product disapprovals need a place on the monthly agenda.

Proposed monthly watch

Sample work product

From notice to review

A case file, built
one change at a time.

The proposed work starts with the notice, continues through owner-approved fixes, and ends with a review packet.

01 / Notice and issues

Turn the notice into an issue ledger.

List what Merchant Center flagged alongside the storefront and feed issues to investigate. Give each proposed fix a reason before any change is made.

See the evidence in the packet

Illustrative sample

Issue ledger

01 / Business details
Sample contact and policy pages contain different details.
02 / Product price
Sample feed and storefront prices need comparison.
03 / Review record
Record the notice alongside the affected pages.
Illustrative only. This is a sample work product, not a customer case or a Google decision.

02 / Owner-approved fixes

Approve each storefront and feed change.

GMC Desk proposes changes to the issues in the ledger. The store owner approves each change before it is made. You keep the final say over your store.

See the evidence in the packet

Illustrative sample

Owner approval record

Observed issue
Sample business details do not match.
Proposed change
Make the contact and policy pages consistent.
Owner approval
In this example, the owner approves the correction before work begins.
Illustrative only. This is a sample work product, not a customer case or a Google decision.

03 / The review packet

Connect each fix to its evidence.

Bring the notice, approved changes and supporting records together. The packet explains what changed and why, ready for a Merchant Center review.

See the evidence in the packet

Illustrative sample

Review packet contents

01 / Notice
The issue recorded at the start of the case.
02 / Change record
The correction and the owner’s approval.
03 / Evidence
A before-and-after comparison with the affected pages.
Illustrative only. This is a sample work product, not a customer case or a Google decision.

04 / Proposed monthly watch

Keep disapprovals on the monthly agenda.

The separate proposed monthly watch would monitor product disapprovals after cleanup and flag issues for review. It is a proposed service, not a live monitoring feed.

See proposed pricing

Illustrative sample

Proposed monthly watch

Review
Check product disapprovals on the monthly agenda.
Record
Log an issue and the product or page it affects.
Approval
Bring proposed changes back to the store owner.
Illustrative only. This is a sample work product, not a customer case or a Google decision.

The evidence behind the packet

A review packet needs more than a claim.

Connect an observed issue, a change approved by the owner and the explanation supporting that change.

show the change,
keep the evidence

Illustrative review packetSample content

01 / Observed issue

A sample storefront has different business details on its contact and policy pages.

01 / Owner-approved change

In this example, the owner approves making those details consistent.

01 / Supporting explanation

Record the affected pages, the approved change and a before-and-after comparison.

02 / Observed issue

A sample product’s price differs between the feed and its storefront page.

02 / Owner-approved change

In this example, the owner approves correcting the price mismatch.

02 / Supporting explanation

Pair the feed entry with the storefront page and explain the correction.

03 / Observed issue

A sample appeal says an issue was fixed but does not explain what changed.

03 / Owner-approved change

In this example, the owner approves adding the change record.

03 / Supporting explanation

Connect the issue, the approved action and supporting evidence in one file.

What the packet can show

A claim:
We fixed the issue.

An explanation:
Here is the issue, the approved change and the evidence supporting it.

Google makes the decision. Reinstatement is not guaranteed.

Illustrative packet only. No customer account, approval record or reinstatement result is shown.

Proposed pricing

Clear scope.
Proposed prices.

A one-time cleanup and a separate monthly watch, for Shopify merchants and small ecommerce agencies.

Proposed offers / not available to purchase

Cleanup Proposed

$499one-time cleanup

Owner-approved storefront and feed fixes, an issue ledger and a review packet.

Separate monthly watch Proposed

$149per month

Proposed monthly monitoring of product disapprovals after cleanup.

Across the two proposed services

  • Issue ledger
  • Owner approval before changes
  • Review packet
  • Separate monthly watch

Join the waitlist for product updates and early access. No deposit or payment is collected on this page.

Join the waitlist

GMC Desk is at concept stage. No payment is collected here.

Google decides reinstatement and product approval. Neither outcome is guaranteed.

Common questions

Questions before the review packet.

Scope, approvals, price and the limits of a Merchant Center review.

What does GMC Desk cover, and who approves changes?

The proposed service covers storefront and product-feed issues behind a Merchant Center suspension or persistent product disapprovals. GMC Desk would assemble an issue ledger, make owner-approved fixes and prepare a review packet. You approve every change. It is intended for Shopify merchants and small ecommerce agencies.

Does a review packet guarantee reinstatement?

No. The packet documents the issues and approved fixes for a Merchant Center review. Google decides whether an account is reinstated. GMC Desk cannot guarantee that decision.

What are the proposed cleanup and watch prices?

The proposed price is $499 for a one-time cleanup and $149 per month for a separate watch. These are proposed prices for a concept, not a service available to purchase today.

Does joining the waitlist require a payment?

No. This page collects waitlist interest only. No deposit or payment is collected. Joining is not a promise of reinstatement or a confirmed start date.

Is GMC Desk available, and how long would it take?

GMC Desk is currently a concept. Availability, a launch date and a cleanup turnaround are not confirmed. We do not promise a deadline for Google’s review decision.

Waitlist / early access

Build a clearer Merchant Center case.

Join the waitlist for updates on owner-approved fixes, a review packet and monthly disapproval monitoring.

Proposed pricing: $499 for cleanup, $149 per month for watch. No deposit or payment is collected on this page.

Google decides reinstatement and product approval. GMC Desk cannot guarantee either outcome. The service is at concept stage.